⭐ Rated 5/5 on Google  ·  Installation Within 7 Days  ·  Call Now: 01622 278948

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Find answers to common questions about our products, process and services. Can't find what you're looking for? Get in touch.

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General Questions

What areas do you cover?

We cover all of Kent including Maidstone, Canterbury, Dartford, Sidcup, Orpington, Bromley, Tunbridge Wells and surrounding areas. DA, BR, TN and ME postcodes are our core coverage zones.

How long has Ironwood been in business?

We have over 15 years of experience installing composite doors, windows and glazing solutions across Kent. In that time we've completed 500+ installations with a 4.9/5 Google rating.

Do you have a showroom?

We operate a mobile consultation service — we come to you, which means you can see door and window options in the context of your actual home rather than a showroom setting. Call us to arrange a visit.

Products & Customisation

What is a composite door?

A composite door combines multiple materials — typically a solid timber core, GRP (fibreglass) outer skin, and polyurethane foam insulation — to deliver the look of wood with superior strength, security and thermal performance.

Can I customise the colour?

Yes — we offer over 200 colour options including all RAL colours and popular finishes like anthracite grey, black, chartwell green, and classic white. Both sides of the door can be different colours.

Are your windows energy efficient?

All our windows carry an A or A+ energy rating as standard, significantly reducing heat loss and lowering your energy bills. Our slimline aluminium options also achieve excellent thermal performance despite their narrow frames.

Installation & Process

How long does installation take?

Most installations are completed within a single day. A single door typically takes 3–4 hours; a full window replacement across a property may take 1–2 days. We always leave your home clean and tidy.

What is your lead time?

From order to installation is typically 4–6 weeks depending on specification. Once your product is ready, we aim to install within 7 days.

Do you remove old doors/windows?

Yes — we remove and responsibly dispose of all old frames and doors as part of our standard installation service. There's no extra charge for this.

Guarantees & Pricing

What guarantees do you offer?

All products come with a 10-year manufacturer guarantee. We also provide a workmanship guarantee on all installations and carry £2M public liability insurance.

How secure are composite doors?

Our composite doors are PAS 24 rated and Secured by Design approved with multi-point locking systems that exceed most insurance requirements — significantly more secure than standard uPVC doors.

Do you offer free quotes?

Yes — all surveys and quotations are completely free and no-obligation. We'll visit your property, take measurements, and provide a detailed written quote with no pressure.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, and Maestro. Finance options are also available — ask us for details when you receive your quote.

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